Salesforce Field Service Lightning

Salesforce Field Service Lightning (FSL) is a powerful field service management solution that helps businesses deliver on-site services efficiently. Built on Salesforce, it offers features like work order management, appointment scheduling, asset tracking, and mobile workforce enablement. FSL uses AI-powered tools to optimize scheduling, route planning, and technician dispatch, ensuring the right resources are assigned to the right jobs at the right time. The platform also provides real-time visibility into field operations, allowing managers to monitor performance and make informed decisions. Field technicians benefit from mobile access to customer information, job details, and collaboration tools, improving service delivery and customer satisfaction.